Advertiser Terms & Conditions

1. About These Terms

These terms apply to any business or individual purchasing a Premium or Sponsored listing on My Dunblane (mydunblane.co.uk). By submitting a paid listing request you agree to these terms.

My Dunblane is operated by a private individual based in Dunblane, Scotland. For any queries relating to these terms please use the contact form at mydunblane.co.uk/contact.

2. Listing Tiers and What You Get

Free Listing — £0

Free listings are available to all local Dunblane businesses at no cost and are not covered by these advertiser terms. Free listings include:

• A listing in the My Dunblane business directory
• Appearance in search results and category pages
• A business profile page with contact details, address and map
• The ability to post offers and events visible across the platform

Premium Listing — £19/month or £180/year

A Premium listing includes everything in Free plus:

• Priority placement above Free listings in search results and category pages
• A Featured badge displayed on your listing card

Premium listings are limited to 5 businesses per primary category. If your category is full you will be placed on a waitlist and contacted when a slot becomes available.

Sponsored Listing — £39/month or £384/year

A Sponsored listing includes everything in Premium plus:

• Featured placement on the My Dunblane homepage
• Featured placement at the top of your primary category page
• Top placement in all relevant search results
• A mention in the monthly My Dunblane newsletter
• A Sponsored badge displayed on your listing card

Sponsored listings are limited to 10 across the entire platform regardless of category. If all spots are taken you will be placed on a waitlist and contacted when a slot becomes available.

3. Primary and Secondary Categories

Every business on My Dunblane has one primary category and may optionally be listed in up to two secondary categories.

Primary category Your primary category determines your tier placement, slot allocation and featured positioning. Your Premium or Sponsored status applies to your primary category only.

Secondary categories You may request up to two secondary categories at no additional cost. Appearing in a secondary category gives your business additional visibility but does not consume a Premium or Sponsored slot in that category. In secondary categories your listing appears below all Sponsored and Premium businesses in that category regardless of your own tier.

If you wish to hold a Premium or Sponsored position in a secondary category this requires a separate listing and separate tier subscription for that category.

4. Payment

All payments are currently handled offline. Once your listing has been reviewed and approved you will be contacted by My Dunblane to arrange payment before your paid tier is activated.

Accepted payment methods: Bank transfer, cash.

Payment is due before your paid listing goes live. Sponsored placement is not confirmed until payment is received.

For monthly plans payment is due on the same date each month from the date your listing went live.

For annual plans payment is due as a single upfront payment covering 12 months.

5. Renewals

Monthly plans renew automatically each month. You will be contacted ahead of your renewal date to arrange continued payment.

Annual plans renew after 12 months. You will be contacted at least 14 days before your renewal date.

If payment is not received by the renewal date your listing will revert to a Free listing until payment is made. You will not lose your listing entirely — only your paid tier benefits.

6. Late Payment

If payment is not received within 7 days of the renewal date:

• Your listing will be moved to Free tier automatically
• Your Featured or Sponsored badge will be removed
• Your placement priority will revert to standard Free listing position
• Your homepage or category page featured placement will be removed

Your listing and all business information remains live as a Free listing. No content is deleted due to non-payment.

Once outstanding payment is received your paid tier will be reinstated within 24 hours.

7. Cancellation

You may cancel your paid listing at any time by contacting My Dunblane via the contact form.

Monthly plans — cancellation takes effect at the end of your current monthly billing period. No refund is issued for the current month.

Annual plans — cancellation takes effect at the end of your current annual billing period. No partial refunds are issued for unused months on an annual plan.

On cancellation your listing reverts to a Free listing. All business information, offers and events you have posted remain live unless you request their removal. Secondary category listings remain active as Free listings.

8. Refunds

Due to the nature of digital advertising services refunds are not offered once a listing tier has been activated and is live on the platform.

If you believe there has been an error in billing or your listing has not been set up correctly please contact us within 7 days and we will resolve the issue promptly.

9. Content Standards

By listing your business on My Dunblane you confirm that:

• Your business is genuinely based in or serving the Dunblane area
• All information you provide is accurate and up to date
• You own or have permission to use any images or logos you upload
• Your business operates legally and holds any required licences or registrations

My Dunblane reserves the right to remove or suspend any listing that contains inaccurate, misleading or inappropriate content without refund.

10. Availability and Limits

My Dunblane operates capacity limits on paid tiers to maintain the quality and value of the platform. These limits may change over time.

• Premium listings are limited to 5 per primary category
• Sponsored listings are limited to 10 across the entire platform

If a tier limit is reached at the time of your application you will be offered a place on the waitlist. Being on the waitlist does not guarantee a paid listing and no payment is taken until a slot is confirmed and available.

11. Platform Changes

My Dunblane reserves the right to update pricing, features and tier benefits at any time. Existing paying customers will be given at least 30 days notice of any changes that affect their current listing.

If a change significantly reduces the value of your listing you may cancel without penalty within 30 days of the change taking effect.

12. Limitation of Liability

My Dunblane is a local community platform and makes no guarantees regarding the volume of enquiries, leads or customers generated by a listing. Results will vary depending on your business type, category and local demand.

My Dunblane shall not be liable for any loss of business, revenue or profit arising from your listing or any interruption to the platform.

13. Changes to These Terms

These terms may be updated from time to time. The current version will always be available at mydunblane.co.uk/advertiser-terms. Continued use of a paid listing after updated terms are published constitutes acceptance of the new terms.

14. Governing Law

These terms are governed by the laws of Scotland. Any disputes will be subject to the exclusive jurisdiction of the Scottish courts.